Cloud Canvas uses a reflective screen. It reflects the light in your room rather than producing its own, so it does not glow and does not emit blue light. In the right lighting it looks almost indistinguishable from a framed print.

Cloud Canvas performs best in natural daylight and well-lit rooms, which is where the color depth and tonal range really show. Like a printed photograph, it reflects the light in the room rather than producing its own. In very low light or darkness, the canvas will be less vivid. We recommend placing it where it will be seen in good ambient light for the best experience.

The current Cloud Canvas is a 10-inch frame. It is designed to live close to you: on a nightstand, a shelf, a desk, or a mantle.

Cloud Canvas rewards images that were made with care. Professional portraits with skin texture, shadow, and tonal depth. Travel photography with rich natural color. Architectural interiors with considered light and negative space. Botanical and still life work. Any image where the original capture was deliberate and high quality. 

Cloud Canvas renders what is there. A high quality image looks extraordinary. A casual phone snapshot will be serviceable but will not show what this canvas is capable of. If you have photographs you have always wanted to give a proper home, this is where they belong. 

Yes, but the results will vary based on image quality. Photos shot with intention and good lighting will look significantly better than quick candid snapshots. We recommend thinking of Cloud Canvas the way you would think of printing a photograph: not every picture deserves a print, but the ones that do deserve to be seen properly.

JPEG, PNG, and HEIC. For best results, upload the highest resolution version of your image available.

We recommend a minimum of 1080p. Higher resolution images will produce noticeably better results, especially in fine detail and color gradation.

Cloud Canvas includes a nail mount with a built-in level. Position the cleat at your desired height, use the level for precision, tap two nails flush, and hang.

Yes. An included detachable kickstand lets you prop Cloud Canvas on any flat surface: a shelf, a nightstand, a desk, or a counter. It is designed to work equally well on a wall or on a surface.

One year on a single charge, based on approximately one image change per day. If you update more frequently, battery life will be shorter. The removable battery pack charges separately without requiring you to move the frame, and the last image displayed stays on screen even after the battery fully drains.

The last image you had displayed stays on screen indefinitely, even with zero battery remaining. Your wall never goes blank. When you are ready, simply remove the battery pack, charge it, reinsert, and you are back.

Once an image has been sent to the canvas, it does not need an active Wi-Fi connection to show it. Wi-Fi is required when using the app to upload or change images.

No. The Cloud Canvas app is free, with no subscription required. Everything is included with the product.

Upload images, see what is showing now, choose how often it changes, hold on one image for as long as you like, and manage your canvas from anywhere. The app is available for iOS and Android.

Yes. In the app, you can choose how often your canvas changes and cycle through a curated selection of images. The up-to-a-year battery estimate assumes about one image change per day, so changing more often shortens the time between charges.

Not currently. The Cloud Canvas app is available for iOS and Android mobile devices.

It is one of the more thoughtful gifts you can give someone who cares about their home. It is premium, personal, and genuinely useful. The box is designed to be kept too: the front has a slot for a printed photo and can be propped up as a frame on its own.

Cloud Canvas 10-inch frame, Battery pack, USB-C cable, Kickstand, Wall-mount kit, Hanging nails, Quick-start guide

Yes. Create an account, set up the canvas, and upload the images you'd like the recipient to see from day one. When you gift it, share the account login so they can take over and make it their own — updating images and personalizing their collection whenever they're ready.

If Cloud Canvas isn't the right fit, you can return it within 30 days of delivery for a full refund — no restocking fee. The unit must be in like-new condition with all original packaging and accessories, and return shipping is the customer's responsibility. Once we receive and inspect your unit, your refund will be issued to the original payment method within 5–10 business days. To start a return, contact us at support@mycloudcanvas.com.

Every Cloud Canvas comes with a 1-year warranty against defects in materials and workmanship. If your unit arrives damaged, is dead on arrival, or develops a defect within one year, we'll repair or replace it at no cost — including shipping both ways. The warranty doesn't cover accidental damage, misuse, or normal wear. To file a claim, contact support@mycloudcanvas.com with your order number.